Privacy Policy

  1. Introduction

This Privacy Policy explains how Purna Ayurveda (“we”, “us”, or “our”) collects, uses, and protects personal data when you visit our website, contact us, or request Ayurvedic consultation services.

We are committed to protecting your privacy and handling your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

  1. Data Controller

The data controller responsible for your personal data is:

Purna Ayurveda
Chemin du Maupas 44
1187 Saint-Oyens
Switzerland

Email: contact@purnaayurveda.ch
Phone: +41 78 749 55 62

  1. Personal Data We Collect

We may collect the following categories of personal data.

Information You Provide

When you contact us or request a consultation, we may collect:

  • Full name
  • Email address
  • Phone number
  • Appointment details
  • Health information voluntarily provided for consultation purposes

Automatically Collected Information

When you use our website, certain information may be collected automatically:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Date and time of access
  • Referring website
  1. Special Category Data (Health Information)

Because we provide Ayurvedic consultation services, you may voluntarily share health-related information.

Under the General Data Protection Regulation, health data is considered special category personal data.

We process such information only when:

  • You provide explicit consent, or
  • It is necessary for providing health consultation services requested by you.
  1. Lawful Basis for Processing

We process personal data under the following lawful bases:

Consent

When you voluntarily submit your information via forms, email, or appointment requests.

Legitimate Interests

To operate and improve our website and respond to user inquiries.

Contractual Necessity

To provide consultation services requested by you.

Legal Obligations

When required to comply with applicable laws.

  1. How We Use Your Information

We may use your personal data to:

  • Respond to your inquiries
  • Schedule consultations
  • Provide Ayurvedic advice or services
  • Maintain internal records
  • Improve website performance and user experience
  • Comply with legal requirements

We do not sell or rent your personal data to third parties.

  1. Cookies and Tracking

Our website may use cookies or analytics tools to understand website usage and improve functionality.

Cookies may collect information such as:

  • IP address
  • Pages visited
  • Time spent on the site

You can manage or disable cookies through your browser settings.

  1. Data Sharing

We may share your data with trusted service providers that help us operate the website, such as:

  • Website hosting providers
  • Email service providers
  • Appointment scheduling tools
  • Analytics services

These third parties are required to protect your personal data and use it only for specified purposes.

  1. Data Retention

We retain personal data only for as long as necessary to:

  • Provide consultation services
  • Maintain business and medical records
  • Comply with legal obligations

After this period, your data will be securely deleted or anonymized.

  1. Your Data Protection Rights

Under the General Data Protection Regulation, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (“right to be forgotten”)

To exercise these rights, please contact us using the details below.

  1. Data Security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, loss, misuse, or disclosure.

However, no online system can be guaranteed to be completely secure.

  1. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page.

  1. Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact:

Purna Ayurveda
Chemin du Maupas 44
1187 Saint-Oyens
Switzerland

Email: contact@purnaayurveda.ch
Phone: +41 78 749 55 62